DISCLOSURES OF YOUR PERSONAL DATA

In the event that Pimloc undergoes a reorganization, merger or is sold to a third party, any personal information Pimloc holds about you may be transferred to that reorganized or merged entity or third party. Moreover, Pimloc may transfer data to its Affiliates (parent and subsidiary entities). 

Pimloc may disclose personal information to the appropriate authorities, if required to do so by law or if it believes that such action is necessary to prevent fraud or cyber-crime or to protect and defend the rights, property or personal safety of Pimloc, any of its affiliates,  the Site or its visitors.

WHERE IS YOUR INFORMATION STORED?

Generally, information which you submit via the Site or the UK App is sent to and stored on secure server located in the UK. This is necessary in order to process your information. Generally, information which you submit via the US App is sent to and stored on secure server located in the USA. This is necessary in order to process your information. 

Information submitted by you may be transferred by us to third parties in the circumstances mentioned in this privacy policy, which may be situated outside the US or the UK. In those circumstances, we will not transfer your personal data unless we are satisfied that adequate mechanisms are in place to comply with data protection and privacy laws.

DATA SECURITY

Pimloc places great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. 

All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology (or equivalent technology). Where we have given you (or where you have chosen) a password that enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. 

Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to user information. However, we cannot ensure or guarantee that loss, misuse or alteration of information will not occur. 

You should bear in mind that transmission of information over the internet is never entirely secure. We cannot guarantee the security of the information you transmit to the Site or our Apps and any such transmission is at your own risk. 

It is advisable to close your browser when you have finished your user session, and lock your mobile device when not used, to help ensure others do not access your personal information. 

DATA RETENTION

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. 

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances, we will anonymize your personal data (so that it can no longer be associated with you) for research,  statistical or any other purposes, in which case we may use this information indefinitely without further notice to you. 

In the event that you do not use the App for a period of 3 months then we may treat the account as expired and your personal data may be deleted. 

Processed Videos will be retained in your End User Secure Redact Account for a period of 60 days. We reserve the right to delete such  Processed Videos without further notice to you following the expiry of this period. 

EXTERNAL LINKS

The Site and/or the UK and US App may, from time to time, contain links to external sites. Pimloc is not responsible for the privacy policies or the content of such sites. Please check these policies before you submit any personal data to these websites or use these services. 

YOUR LEGAL RIGHTS

Under certain circumstances depending upon your state of residence,  you have the following rights under data protection laws in relation to your personal data. 

• Request access to your personal data (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

• Request removal of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You may also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: text: (a) if you want us to establish the data’s accuracy; text: (b) where our use of the data is unlawful but you do not want us to erase it; text: (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or text: (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen,  your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. 

LEGAL BASIS FOR PROCESSING

The laws in some jurisdictions require companies to tell you about the legal grounds that allow them to use or disclose your personal data. Where those laws apply, our legal grounds are: 

• Legitimate interests: We often handle personal data because it furthers the legitimate interests of Pimloc (or of our customers, affiliates,  business partners, or suppliers) in business activities such as the ones listed below and because that handling of data does not unduly  impact your interests, rights, and freedoms: 

  • Facilitating free speech, artistic expression, and journalism; 

  • Providing customer service;

  • Some of our marketing and advertising activities; 

  • Analyzing and improving business activities; 

  • Protecting business activities, individuals, and property (for example, protecting against abuse of our Services); and - Managing risks and legal issues. 

Some of our processing of personal data is necessary to meet our contractual obligations to individuals, or to take steps at the person's request because we are planning to enter into a contract with them. 

• Consent: 

  • If the law requires consent, and in some other cases, we handle personal data on the basis of consent. For example, we conduct some of our direct marketing on the basis of consent. 

  • If the law allows, we may be able to infer consent from the circumstances. 

  • Legal compliance: We sometimes need to use and disclose personal data to comply with our legal obligations. - Legal claims: Sometimes we use or disclose personal data because it is necessary to establish, exercise, or defend legal claims.

CALIFORNIA PRIVACY RIGHTS

This section describes rights for California residents under California law, but we plan to accept requests under this law from non-Californians, to the extent practicable and legally permissible. California law may permit you to request that we: 

• Provide you with a list of the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we disclosed and (if applicable) “sold” personal information in the CCPA sense.

• Provide access to and/or a copy of certain information we hold about you. 

• Delete certain information we have about you. 

• Certain information is exempt from such requests under applicable law. You also have certain rights under the CCPA not to be subject to certain negative consequences for exercising CCPA rights. 

To contact Pimloc to exercise CCPA rights with respect to other data, please visit email info@secureredact.co.uk.

ADDITIONAL PRIVACY DETAILS FOR CALIFORNIA RESIDENTS

The sections below apply to “personal information” about California residents, as that term is defined in the California Consumer  Privacy Act (CCPA), and they supplement the information in the rest of our Privacy Policy above.  

CCPA categories of California personal information we collect: 

• In the main part of our Privacy Policy, we describe the specific pieces of personal information we collect. This information generally falls into the following CCPA categories, to the extent that any of the following are personally identifiable: identifiers (such as name, address,  email address and other contact information); commercial information (such as transaction data, and information about an individual’s interactions with Pimloc); categories of personal information described in California Civil Code 1798.80(e) (such as name);  characteristics of protected classifications under California or federal law (such as gender); internet or other network or device activity,  and other information collected by cookies and other tracking; geolocation information; professional or employment-related data (such as title); and other information that identifies or can be reasonably associated with you. 

• In CCPA terms, Pimloc may use and disclose all of the categories of California personal information for the purposes described above.  

COLORADO, CONNECTICUT, UTAH, AND VIRGINIA

If you are a resident of Colorado, Connecticut, Utah, or Virginia, we have certain obligations, and you have certain rights with respect to  your personal information, including:

• Right to confirm whether the controller is processing the consumer’s personal information and the right to access such information 

• Right to correct inaccuracies in personal information 

• Right to delete personal information 

• Right of data portability 

• Right to opt-out from targeted advertising

• Right to opt-out from the sale of personal information 

INFORMATION COMMISSIONERS OFFICE

In the UK you also have a right to report any breaches of your data protection rights to the Information Commissioners Office.  Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Helpline number: 0303 123 1113, ICO website: https://www.ico.org.uk. 

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the details below. 

CONTACT DETAILS

Please email any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data to our data privacy manager at info@secureredact.co.uk.